Some restrictions stated on the PS5 website can play a role in disconnecting your remote play connection: There may be some reasons due to which the remote play connection cannot be established between your device and PS5. Make sure that both of your devices are connected to the same network for minimum latency difference. Your PS5 must have a stable connection with the device it’s trying to access, they must be connected to the same network for the best connection and your PS5 console cannot be used by anyone else, and your game must be compatible with remote playįor a stable connection, you’ll have to manually pair your remote play device with the PS5 you’re trying to access. To give your remote play the best chance to connect correctly increase your PS5 internet speed, see my post here on how to do this. It will make sure that all the unnecessary devices are disconnected when your remote play device is connected. Check your antivirus settings to turn off its protection.Īnother thing to do is refreshing your internet router/modem by rebooting it after turning it off for more than 30 seconds. If you are using any antivirus, make sure it’s OFF when experiencing problems with the remote play connection. Sometimes, antivirus or firewall messes up the remote play experience and won’t let you connect. These methods can get your remote play services going, but if the problem persists and it gets disconnected, again and again, I have found some other fixes for that.
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